Cosmos Seeds - White Mix

Store owner replied: Hello Emily. Thank you for your honest feedback for us at Eden Brothers We’re truly sorry to hear that your recent orders didn’t meet expectations. We understand how frustrating it is when plants don’t come up as expected or appear different from what was pictured. While we strive for accuracy and quality in every order, occasional issues can occur, and we take them seriously. We're happy to hear our Customer Service Team was able to assist you. Your trust matters to us, and we hope we have restored your confidence in Eden Brothers!

Store owner replied: Hello Carly. Thank you for your review of Eden Brothers! We greatly appreciate you bringing this to our attention. It's so important to have feedback like this so we can continually improve our products and processes. After speaking with our Customer Service Team, it seems we were able to assist you with this. Thanks for your time in sharing your experience with us!

Store owner replied: Hello, Lauren Thank you for your review of Eden Brothers! We are sincerely sorry to hear that your Cosmos Seeds - White Mix did not grow as expected! We reached out previously, but wanted to make sure we gave ample opportunity to resolve this issue. Feel free to reach out by phone Monday through Friday from 9am - 5pm Eastern time at 855-440-2929 or by email at service@edenbrothers.com. We'd love to hear from you!

Store owner replied: Hello, Amy Thanks so much for your review! We greatly appreciate your feedback on this matter. We're always looking for ways to improve our products and service and will certainly take your information into account. If you ever have any other concerns or questions, feel free to reach out to us and we'll be happy to do all we can to assist. Thanks again for your review and best wishes for your growing season!

Store owner replied: Hello Ali. Thank you for your feedback for us at Eden Brothers. We are glad to hear the germination and growth have been strong, though we understand how disappointing the color difference must be. While bloom color can occasionally vary due to growing conditions, it’s not what you were expecting here. We are looking into this with our growers. We truly appreciate your understanding and are glad we could provide a resolution. We’re always here to support your success in the garden and help however we can!

Store owner replied: Hello, Stephanie Thank you for your review of Eden Brothers! We greatly appreciate you bringing this to our attention as feedback like yours helps us deliver the best quality products possible. After speaking with our Customer Service Team, it seems we were able to resolve this for you. If you have any other issues, feel free to reach out!