We believe in making it easy to grow something you’re proud of. Every seed, bulb, root, and set we ship is guaranteed true to type and ready to thrive. Gardens come with enough uncertainty — your order shouldn't add any.
Fresh stock, every season. Our seeds ship at high germination rates, and our bulbs and roots arrive plump, firm, and ready to grow successfully.
We know you carefully select which varieties they want to grow, and we do our best to ensure that what you receive is true to type.
If something doesn't come up the way it should, simply let us know and we'll replace it or refund it — whichever sets your garden right.
Gardening isn’t foolproof – weather happens, soil surprises us and timing can be tricky. We can’t control nature, but we can promise to support you through it with fair solutions and honest advice. No hoops to jump through. Just real people in Asheville, North Carolina that genuinely want your garden to flourish.
This guarantee is intended to support home gardeners in good faith. Eden Brothers reserves the right, in its reasonable judgement, to limit or decline claims that reflect product misuse, contain AI-generated images, or reflect issues unrelated to product quality. The Grow Guarantee does not apply to Clearance or Final Sale items and is only applicable for products planted in the United States.
Step One
Reach the Garden Support Team by phone, email, or the contact form.
Step Two
Your order number, the variety, and a photo or two. Pictures of what came up (or didn't) help us help you faster.
Step Three
A replacement when we can, a store credit when that serves you better. No forms in triplicate, no interrogation.
Mon - Fri • 9 - 5 ET
We'll get back to you shortly!
