Grow Guarantee
We believe in making it easy to grow something you're proud of. Our seeds and bulbs are curated to be the finest and freshest on the market, and we care deeply about your success.
If it doesn’t grow, we will make it right. We guarantee that our seeds, bulbs, roots and sets will be true to type and ready to thrive when planted according to the provided instructions and appropriate growing conditions. If something doesn’t perform – let our Garden Support team know and we will work with you to find a suitable solution.
WHAT WE COVER
- Seeds that don’t germinate when planted properly
- Bulbs, roots or sets that fail to sprout or establish
- Products that are damaged during shipment or aren’t what you ordered
GETTING HELP IS EASY
- Reach out within one year from purchase date
- Have your order number handy and share what happened
- We’ll replace your item or provide store credit
A FEW THINGS TO KNOW Gardening isn’t fool proof – weather happens, soil surprises us, and timing can be tricky. We can’t control nature, but we can promise to support you through it with fair solutions and honest advice for products planted within the United States. No hoops to jump through. Just real people in Asheville, North Carolina that genuinely want your garden to flourish. Questions? Our Garden Support team is here to help.
This guarantee is intended to support home gardeners in good faith. Eden Brothers reserves the right, in its reasonable judgement, to limit or decline claims that reflect misuse, patterns inconsistent with home gardening, or issues unrelated to product quality. The Grow Guarantee does not apply to Clearance or Final Sale items and is only applicable for products planted in the United States.