Customer Feedback Center

Customer Feedback Center

We are always looking for ways to improve our products, services and purchasing experience. That's where you come into play! Give us your suggestions, ideas, general feedback or wishes for the future. We're listening. You don't need to complete every survey (but of course, you're welcome to!) Find the topic you're most passionate about, and let us know your thoughts. Thanks in advance!

Let us know how our customer service team is doing, whether it's a high-five or ideas for improvement. They love to hear feedback from our shoppers and will take it to heart. Click here to take our Customer Service Survey.

If you'd like to share your experience growing our products, or if there's a new seed or bulb you'd love to see, this is the place to let us know! Click here to take our Marketing Survey.

Did you find what you were looking for or make a new discovery? Let us know how you feel about navigating our extensive flower, veggie, and herb collections. Click here to take our Product Survey.

We're always learning more about our customers! Tell us how you heard about Eden Brothers, how you like to shop, and more. We'll use the info to make improvements! Click here to take our Shopping Experience Survey.

Our Guarantee

Eden Brothers sells the finest and freshest seeds and bulbs in the industry. All we sell is 100% pure seed: no additives, no fillers…EVER! As such, our germination rates far exceed government standards, and when planted according to recognized practices, should provide lasting and satisfying results for years to come.

That said, we can make no explicit guarantees or allowances for circumstances over which we have no control. Bad weather, poor timing, and human error can all lead to unanticipated and unsatisfactory results. As all experienced gardeners are aware, Mother Nature does not guarantee perfection, and neither can we. What we can, and do promise, however, is that the products you purchase from us will be of the highest quality to be found anywhere.

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