Privacy Policy

Eden Brothers Privacy Policy

Eden Brothers (“we,” “us,” “ours”) is the provider of its website at edenbrothers.com and the website content (collectively, “Services”).  We are committed to protecting the privacy of the users of our Services.  This privacy policy (the “Policy”) discloses our information privacy practices for the Services and is intended to inform users of our data collection and use practices.

Your Consent.  By using our Services, you consent to the terms of this Privacy Policy.

How and What Information We Collect. In order to use the Eden Brothers Services, you may be required to register with the Eden Brothers website.  When you register as a Eden Brothers user or otherwise voluntarily contact us, we may collect certain personally identifiable information from you.  This information may include your name, email address, mailing address, telephone number, and other information volunteered by you, such as information provided through responses, registration, reviews, emails, messages, and other electronic submissions sent by you to us as well as personally identifiable information regarding others that is input by you.  You should not provide us with any personally identifiable information (or submit any personally identifiable information to or through Eden Brothers or any affiliated forums) unless you would like that information to be used by us in accordance with this Policy.  

We may collect information regarding how you access and use the Services.  Such data may include information regarding your computer or phone’s Internet Protocol address, browser type, browser version, the portions of our Services that you access, the time and date of your visit, the time spent on the accessed portions of the Services, unique device identifiers, and other diagnostic data.

We may also automatically collect non-personally identifiable information from you when you access the Services, including but not limited to your Internet Protocol (“IP”) Address, the type of browser you use to access our website, the website you visited before you visited our website, and/or the website you visit when you leave our website.

What We Do with Your Information.  We will NOT share personally identifiable information belonging to or input by you with any third parties, including individuals, businesses, or government entities, without your consent except as herein described.  We will share your personally identifiable information if required to do so by law, court order, subpoena, or other legal process or in the event you violate our Services terms and conditions.  We may use your information, including sharing such information with third-party affiliates, to provide, maintain, and monitor your use of the Services, notify you about changes to our Services, invite you to participate in interactive features of our Services, provide customer support, gather information to improve our Services, and provide targeted correspondence regarding additional products and services we offer that are related to the Services you already receive. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

We work with third-party payment processors for accepting your payment for certain Services we provide.  We will not collect or store your payment information.  Such information is provided directly to our payment processors whose use of your personal information is governed by their own privacy policies and terms of use.  We currently work with the following payment processors:  

In addition, we, or our third-party content server, may collect certain personally and non-personally identifiable information, including, for example, your IP address, to diagnose problems with our servers or software, to administer our site, to gather demographic information, and to provide information about your use of our site.

Cookies.  “Cookies” are commonly used pieces of information in the form of small files that are placed on a computer hard drive to enable you to more easily communicate and interact with certain Services.  We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Services.

You may be able to instruct your browser to refuse all cookies or to indicate when a cookie is being sent.  However, if you do not accept cookies, you may not be able to use some portions of our Services.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Services.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.
  • Shopping Cart Cookies. The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS and email messages.

A Note for Parents. The Services, and any other affiliated forums, are not directed to children under eighteen (18) years of age.  We do not knowingly solicit or collect personal information from children under eighteen (18) years of age.  If you are a parent or guardian and have become aware that your child has provided us with personal information, please contact us.  If we become aware that we have collected personal information from children without verification of parental consent, we will make commercially reasonable steps to remove that information from our servers.

Third Parties. We will not and do not sell, trade, or rent your Personally Identifiable Information to third parties unaffiliated with us. We provide some of our services through contractual arrangements with affiliates, services providers, partners, and other third parties (collectively, “service partners”). We and our service partners may use your Personally Identifiable Information to operate our site and to deliver our services. For example, we may work with a service partner in order to receive payment for your purchases or to assist us in analyzing our delivery of services to you and your use of the services.  We may also provide information to service partners that help us provide customer service.  We require that any such third-party assistant refrain from disclosing or using your Personally Identifiable Information for any other purpose.

Our service partners as well as other third-party websites that may be linked to our Services have their own privacy and data collection policies and practices.  We are not responsible for any actions or privacy policies of such third parties.  You should check the applicable privacy policies of those third parties when providing personally identifiable information through linked websites.

Removal of Data.  In the event you desire for us to delete your personal information we may have stored, you may contact us at service@edenbrothers.com.  We will make best efforts to comply with such requests within 30-60 days depending of the complexity of the actions necessary to comply with the request.  We are not, of course, able to delete all data entirely inasmuch as retention of certain data is required by law, useful for reasons of public interest, or otherwise necessary and reasonable in view of the law and our potential legal positions. 

Security.  To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards, including the use of Secure Socket Layer (SSL) technology to encrypt all personal information. 

Refuse Collection.  Certain tools may be available to you to opt out of our automatic collection of your data, such as, for example, installing the Google Analytics opt-out browser add-on or a personal data service software application.  We do not guarantee that all such tools will be compatible with our Services.  If you have questions regarding whether our Services are compatible with such tools, please contact us.

Changes to Our Privacy Policy. Changes to this Eden Brothers Privacy Policy will be posted on the Services.  Such changes will be effective when posted to the Services, so please check this page periodically.  Continued use of the Services and/or affiliated forums constitutes your acceptance of any changes to the Privacy Policy. 

If you have any questions about our Privacy Policy, please contact us at service@edenbrothers.com.


Last revised: 11/10/2023